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Experienced Parts Sales Associate

2 months ago

Waukesha, Wisconsin, United States JAGUAR LAND ROVER VOLVO WAUKESHA Full time
Parts Sales and Service Representative

We are seeking a highly skilled and experienced Parts Sales and Service Representative to join our team at Fields Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service and support in the sales and service of automotive parts.

Responsibilities:
  • Oversee the parts sales process from start to finish, ensuring accurate and timely delivery of parts to customers.
  • Communicate effectively with customers, staff, and vendors to resolve any issues or concerns related to parts sales and service.
  • Review and verify parts orders to ensure accuracy and completeness.
  • Provide high-level service to internal and external customers, including answering phone calls, responding to emails, and resolving customer complaints.
  • Maintain accurate records of parts sales, inventory, and customer interactions.
  • Collaborate with the parts manager to develop and implement strategies to improve parts sales and service.
Requirements:
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in auto parts sales and service.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong organizational and time management skills.
  • Ability to read and interpret documents, such as safety rules, operating instructions, and procedure manuals.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.