Optical Sales Associate

4 weeks ago


Waukesha, Wisconsin, United States Shoptikal, LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Optical Sales Associate to join our team at Shoptikal, LLC. As an Optical Sales Associate, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs.
  • Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions.
  • Order and dispense eyewear accurately and professionally.
  • Assist patients with proper frame repairs and adjustments.
  • Show patients how to insert, remove, and care for their contact lenses.
  • Assist Optometrist with case histories and screenings.
Requirements
  • High School Graduate or equivalent.
  • Maintain license as required by state.
  • To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
  • Previous experience in an office and/or optical dispensing is preferred.
  • Able to handle multiple customer interactions/phone calls at a time.
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs, and adjustments and lifestyle dispensing.
What We Offer
  • Competitive Wages & Incentives.
  • 401K with Match.
  • Vacation Pay/Personal Day.
  • Volunteer Time Off.
  • Sick Pay.
  • Health & Wellbeing Benefits.
  • Voluntary/Cafeteria Offerings.
  • Employee Assistance Program.
  • On the Job Training & Certification.
  • Teammate Recognition Program.


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