Optical Sales Associate

2 weeks ago


Waukesha, Wisconsin, United States Shoptikal, LLC Full time
Job Title: Optical Sales Associate

We are seeking a highly motivated and customer-focused Optical Sales Associate to join our team at Shopko Optical in Waukesha, WI.

Job Summary:

The Optical Sales Associate will provide exceptional customer service and patient care while assisting with the selection, ordering, and dispensing of eyewear. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Provide excellent customer service and patient care
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames
  • Assist patients in selecting frames and ensure proper fit and measurements
  • Order and dispense eyewear accurately and professionally
  • Assist patients with frame repairs and adjustments
  • Process medical billing information and maintain accurate records
Requirements:
  • High school graduate or equivalent
  • Ability to maintain a complete knowledge of third-party plans and claims
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Previous experience in an office and/or optical dispensing is preferred
What We Offer:
  • Competitive wages and incentives
  • 401K with match
  • Vacation pay and personal days
  • Volunteer time off
  • Sick pay
  • Health and wellbeing benefits
  • Voluntary/cafeteria offerings
  • Employee assistance program
  • On-the-job training and certification


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