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Clinical Support Assistant

2 months ago

Ypsilanti, Michigan, United States Trinity Health - IHA Full time
Job Summary

We are seeking a highly skilled and detail-oriented Clinical Support Assistant to join our team at Trinity Health - IHA. As a Clinical Support Assistant, you will play a vital role in providing exceptional patient care and support to our clinical staff.

Key Responsibilities
  • Assist with patient intake, including collecting and tracking patient information, and documenting in the medical record.
  • Provide excellent customer service to patients, families, and staff, ensuring a positive and professional experience.
  • Communicate effectively with providers, staff, and patients to ensure seamless care coordination.
  • Perform various administrative tasks, including scheduling appointments, managing medical records, and maintaining accurate data.
  • Collaborate with the clinical team to ensure efficient and effective patient care.
  • Participate in ongoing training and education to enhance clinical knowledge and skills.
Requirements
  • High school diploma or equivalent required; related program or certification preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Basic computer skills and proficiency in electronic medical records.
  • Ability to lift up to 50 pounds and stand for long periods.
Working Conditions

This role operates in a fast-paced medical environment, requiring regular interaction with patients, staff, and providers. The ability to work effectively in a team-oriented environment and maintain a positive attitude in a dynamic setting is essential.