Customer Experience Representative
3 days ago
We are seeking a highly skilled and customer-focused Sales Clerk to join our team at Coast Guard Community Services Command in Chesapeake, VA.
As a Sales Clerk, you will be responsible for providing exceptional customer service, maintaining product knowledge, and helping customers select merchandise. You will also be responsible for operating a cash register, handling payments, and balancing the till at the end of each shift.
We offer a comprehensive benefits package, including paid annual and sick leave, holiday pay, medical/dental/vision insurance, flexible/dependent spending account, pension plan, 401k savings plan, life insurance, short term/long term disability, tuition assistance, and paid parental leave.
Key Responsibilities:
- Provide exceptional customer service and respond to customer concerns in a timely and professional manner.
- Maintain product knowledge and help customers select merchandise.
- Operate a cash register, handle payments, and balance the till at the end of each shift.
- Participate in inventory management, restock shelves, and maintain a neat and organized store environment.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and problem-solving skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Previous retail merchandising or cashier experience preferred.
Benefits:
- Paid annual and sick leave.
- Holiday pay.
- Medical/dental/vision insurance.
- Flexible/dependent spending account.
- Pension plan.
- 401k savings plan.
- Life insurance.
- Short term/long term disability.
- Tuition assistance.
- Paid parental leave.
Working Conditions:
This role requires working in a fast-paced retail environment with frequent customer interactions. The ability to work independently and as part of a team is essential. The successful candidate must be able to lift up to 25 pounds and stand for long periods of time.
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