Customer Experience Representative

3 days ago


Chesapeake, Virginia, United States Coast Guard Community Services Command Full time
About the Role
We are seeking a highly skilled and customer-focused Sales Clerk to join our team at Coast Guard Community Services Command in Chesapeake, VA.

As a Sales Clerk, you will be responsible for providing exceptional customer service, maintaining product knowledge, and helping customers select merchandise. You will also be responsible for operating a cash register, handling payments, and balancing the till at the end of each shift.

We offer a comprehensive benefits package, including paid annual and sick leave, holiday pay, medical/dental/vision insurance, flexible/dependent spending account, pension plan, 401k savings plan, life insurance, short term/long term disability, tuition assistance, and paid parental leave.

Key Responsibilities:
  • Provide exceptional customer service and respond to customer concerns in a timely and professional manner.
  • Maintain product knowledge and help customers select merchandise.
  • Operate a cash register, handle payments, and balance the till at the end of each shift.
  • Participate in inventory management, restock shelves, and maintain a neat and organized store environment.

Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Previous retail merchandising or cashier experience preferred.

Benefits:
  • Paid annual and sick leave.
  • Holiday pay.
  • Medical/dental/vision insurance.
  • Flexible/dependent spending account.
  • Pension plan.
  • 401k savings plan.
  • Life insurance.
  • Short term/long term disability.
  • Tuition assistance.
  • Paid parental leave.

Working Conditions:
This role requires working in a fast-paced retail environment with frequent customer interactions. The ability to work independently and as part of a team is essential. The successful candidate must be able to lift up to 25 pounds and stand for long periods of time.

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