Retail Customer Experience Manager
6 days ago
Customer Service Representative Job Description
We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Leader. As a key member of our front-end team, you will be responsible for providing exceptional customer service to our valued customers.
Duties and Responsibilities
- Provide exceptional customer service, ensuring that customers receive fast, easy, flexible, and friendly service.
- Assist customers with their shopping needs, answering questions and resolving any issues they may have.
- Maintain a clean and organized store environment, adhering to company policies and procedures.
- Ensure that all sales associates are performing their duties effectively.
- Work closely with the Customer Service Manager and Assistant Customer Service Manager to maintain high standards of customer service.
Requirements
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Compensation
The estimated salary for this role is around $40,000-$60,000 per year, depending on experience and qualifications.
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