Customer Service Representative Associate

5 days ago


Chesapeake, Virginia, United States The Staffing Resource Group Inc Full time
Job Title: Customer Service Representative

We are seeking a dedicated and detail-oriented Customer Service Representative to join our team at The Staffing Resource Group Inc in Chesapeake, VA. As a Customer Service Representative, you will be responsible for performing various tasks related to the intake of patient information concerning the service of durable medical equipment and respiratory products and supplies.

Key Responsibilities:
  • Assist with updating respiratory grids
  • Clear previous day's routes and check all paperwork for accuracy and completeness
  • Communicate with patients, clients, and referral sources to ensure timely processing of questions and concerns
  • Complete Standard Operating Procedures (SOPs) and Clinical Management Notes (CMNs), and document on tracking logs

In this role, you will have the opportunity to work independently and as part of a team, utilizing your self-motivation, organizational skills, and time-management abilities to meet customer needs.

Requirements:
  • High school diploma or GED equivalent required
  • Experience with medical equipment preferred
  • Medical terminology knowledge preferred
  • Multitasking and attention to detail essential

This is a direct hire opportunity with a competitive salary range of $18.50-20 per hour. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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