Dining Room Ambassador
2 weeks ago
Salary Range: $15.63 - $19.53 per hour
About this Role:
The Airport Hospitality Specialist plays a vital role in creating an exceptional dining experience for our guests at Las Vegas Airport F&B.
Key Responsibilities:
- Welcome guests with a warm smile and attentive service, ensuring a seamless transition from arrival to departure.
- Maintain accurate seating charts and reservations, guaranteeing that every guest is seated promptly and efficiently.
- Assist with setting up the dining area, including arranging tables, roll-up silverware, and condiments to meet the highest standards of cleanliness and presentation.
- Deliver outstanding customer service by advising guests on menu options, beverage choices, and providing recommendations based on their preferences.
- Collaborate with kitchen staff and floor personnel to ensure timely delivery of food and beverages, adhering to HMSHost's commitment to excellence.
- Process cash transactions accurately and efficiently, following established cash handling procedures to maintain security and integrity.
Requirements:
To succeed in this dynamic environment, you will possess:
- A passion for delivering exceptional customer experiences and providing warm hospitality.
- Excellent organizational skills, with attention to detail and ability to multitask effectively.
- Strong communication skills, with the ability to interact comfortably with colleagues and guests alike.
- The physical stamina to stand for extended periods, bend, twist, and move about the dining area as needed.
- A commitment to maintaining a safe and clean work environment.
Benefits:
HMSHost offers a comprehensive benefits package, including health insurance, paid time off, holiday pay, meal and transportation benefits, 401(k) retirement plan with company match, and tuition reimbursement opportunities.
About HMSHost:
HMSHost is a leader in airport dining, committed to delivering exceptional experiences for our guests. We're passionate about creating a welcoming atmosphere that reflects the diversity and energy of the airports we serve. As an equal opportunity employer, we invite qualified candidates to join our team.
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