Dining Room Ambassador

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Dufry Full time
Experience the Excitement of Airport Dining

Salary Range: $15.63 - $19.53 per hour

About this Role:

The Airport Hospitality Specialist plays a vital role in creating an exceptional dining experience for our guests at Las Vegas Airport F&B.

Key Responsibilities:

  • Welcome guests with a warm smile and attentive service, ensuring a seamless transition from arrival to departure.
  • Maintain accurate seating charts and reservations, guaranteeing that every guest is seated promptly and efficiently.
  • Assist with setting up the dining area, including arranging tables, roll-up silverware, and condiments to meet the highest standards of cleanliness and presentation.
  • Deliver outstanding customer service by advising guests on menu options, beverage choices, and providing recommendations based on their preferences.
  • Collaborate with kitchen staff and floor personnel to ensure timely delivery of food and beverages, adhering to HMSHost's commitment to excellence.
  • Process cash transactions accurately and efficiently, following established cash handling procedures to maintain security and integrity.


Requirements:

To succeed in this dynamic environment, you will possess:

  • A passion for delivering exceptional customer experiences and providing warm hospitality.
  • Excellent organizational skills, with attention to detail and ability to multitask effectively.
  • Strong communication skills, with the ability to interact comfortably with colleagues and guests alike.
  • The physical stamina to stand for extended periods, bend, twist, and move about the dining area as needed.
  • A commitment to maintaining a safe and clean work environment.


Benefits:

HMSHost offers a comprehensive benefits package, including health insurance, paid time off, holiday pay, meal and transportation benefits, 401(k) retirement plan with company match, and tuition reimbursement opportunities.

About HMSHost:

HMSHost is a leader in airport dining, committed to delivering exceptional experiences for our guests. We're passionate about creating a welcoming atmosphere that reflects the diversity and energy of the airports we serve. As an equal opportunity employer, we invite qualified candidates to join our team.

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