Tax Specialist

7 days ago

Duluth, Minnesota, United States Intuit Full time
Job Description

Overview

Intuit is seeking experienced Tax Experts to join our team for the upcoming tax season. If you have an active Preparer Tax Identification Number (PTIN) and unrestricted credential (Certified Public Accountant (CPA), Enrolled Agent (EA), or Practicing Attorney), we would love to connect with you.

What You Get:

Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit-provided Errors and Omissions (E&O) insurance, employee stock purchase plan, employee assistance program, product discounts, and a free copy of TurboTax Live.

Remote Work Opportunity: As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office.

What You'll Bring:

Who You Are:

As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and an active PTIN.

You Are:

Passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.

You Possess:

Excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.

What You Need:

Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.

Must be willing and available to work a minimum of 20 hours per week.

How You Will Lead:

In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of 'Powering Prosperity Around the World.'

You Will:

Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.

This is a virtual, customer-facing role, so you will use our state-of-the-art video communication software to interact with customers, and you will document interactions to maintain accurate records.

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