Debt Recovery Specialist
4 days ago
Job Title: Debt Recovery Specialist
Job Description:
LHH Recruitment Solutions is seeking a highly motivated and experienced Debt Recovery Specialist to join our team. As a Debt Recovery Specialist, you will be responsible for managing and recovering outstanding debts from our clients' customers. This role requires a strategic thinker with excellent communication and negotiation skills.
Responsibilities:
- Manage a portfolio of accounts to ensure timely and effective collection of outstanding debts.
- Analyze customer financial situations and propose suitable solutions for debt repayment.
- Investigate and resolve any discrepancies or disputes related to accounts.
- Provide exceptional customer service while adhering to company policies and procedures.
- Collaborate with internal teams to gather information and resolve customer issues.
- Maintain accurate and up-to-date records of customer interactions and collection efforts.
Qualifications:
- Proven experience as a B2C Collections Officer or in a similar role.
- Strong understanding of debt collection laws, regulations, and best practices.
- Excellent communication and negotiation skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making abilities.
- Attention to detail and accuracy in record-keeping.
- Proficiency in using collection software and Microsoft Office Suite.
Pay Details: $20.00 to $22.00 per hour
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