Debt Recovery Specialist

4 days ago


Phoenix, Arizona, United States LHH Recruitment Solutions Full time

Job Title: Debt Recovery Specialist

Job Description:

LHH Recruitment Solutions is seeking a highly motivated and experienced Debt Recovery Specialist to join our team. As a Debt Recovery Specialist, you will be responsible for managing and recovering outstanding debts from our clients' customers. This role requires a strategic thinker with excellent communication and negotiation skills.

Responsibilities:

  • Manage a portfolio of accounts to ensure timely and effective collection of outstanding debts.
  • Analyze customer financial situations and propose suitable solutions for debt repayment.
  • Investigate and resolve any discrepancies or disputes related to accounts.
  • Provide exceptional customer service while adhering to company policies and procedures.
  • Collaborate with internal teams to gather information and resolve customer issues.
  • Maintain accurate and up-to-date records of customer interactions and collection efforts.

Qualifications:

  • Proven experience as a B2C Collections Officer or in a similar role.
  • Strong understanding of debt collection laws, regulations, and best practices.
  • Excellent communication and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and decision-making abilities.
  • Attention to detail and accuracy in record-keeping.
  • Proficiency in using collection software and Microsoft Office Suite.

Pay Details: $20.00 to $22.00 per hour



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