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Customer Service Representative

2 months ago

Watertown, South Dakota, United States Valvoline Instant Oil Change Full time
Join Our Team as a Customer Service Advisor

At Valvoline Instant Oil Change, we're committed to providing exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in delivering top-notch service to our guests.

Key Responsibilities:
  • Deliver a warm and friendly greeting to each guest
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge
Requirements:
  • Effective interpersonal and oral communication skills
  • Enjoy interacting with people face-to-face
  • Be friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • Be able to occasionally lift up to 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Be able to stand for extended periods of time and climb stairs
What We Offer:
  • Competitive pay and flexible work schedule
  • On-the-job training
  • Paid weekly
  • Company-provided uniforms and tools
  • We promote from within - a commitment we are passionate about
  • No late evenings
  • Full-time employees receive paid time off and holidays
  • Full-time employees receive medical, Aflac, and 401(k) savings plans

We are an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.