Social Services Coordinator

4 days ago


Watertown, South Dakota, United States The Salvation Army USA Central Territory Full time
Job Title: Social Ministries Case Manager

The Salvation Army USA Central Territory is seeking a highly motivated and compassionate Social Ministries Case Manager to join our team. As a key member of our social services team, you will play a vital role in supporting individuals and families in need.

Job Summary:

The Social Ministries Case Manager will be responsible for interviewing and determining client needs, making referrals to other community agencies as needed, and providing assistance with resources available. This is a dynamic and rewarding role that requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Conduct interviews and determine client needs, making referrals to other community agencies as needed.
  • Provide assistance with resources available, including utility assistance and community resources.
  • Work with utility assistance, understand community resources, maintain positive working relationships with agencies, and provide assistance with resources available.
  • Prepare check requests and submit to the Corps Officer(s).
  • Maintain client files with confidentiality.
  • Report all statistical information and keel logs/produce reports as needed.
  • Work with corps officer(s) and other staff on holiday and special programs.
  • Support the mission of The Salvation Army; refer clients to appropriate staff for spiritual needs support.
  • Maintain food pantry stock, order needed food, and keep pantry and surrounding area neat and clean.
  • Maintain communication with other churches and social work agencies to meet the needs of the community.
  • Maintain current budget in connection with Social Services work to The Salvation Army.
  • Oversee and manage the Pathway of Hope program (POH) in compliance with divisional headquarters (DHQ) and Corps Officer(s).
  • Be a liaison for the senior companion program.
  • Maintain and oversee monthly distribution of Senior Boxes, at the end of the month.
  • Attend all monthly Advisory Board Meetings and report on Social Ministries Program.
  • Represent The Salvation Army professionally in the community.
  • Driving is an essential aspect of this position.

Supervisory Responsibilities: Front Desk Volunteer



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