Customer Service Representative

4 weeks ago


Pullman, Washington, United States Cherie Amour Inc. Full time
Customer Service Representative

Cherie Amour Inc. is seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
  • Respond to and resolve customer inquiries via email, text, and live calls in a timely and effective manner.
  • Educate and empower our customers throughout their experience with Cherie Amour Inc.
  • Complete marketing calls via our customer outreach program.
  • Escalate critical issues to the appropriate manager or supervisor for support.
  • Help develop our Customer Service team by relaying feedback and insight gained through first-hand experience with our clients.
  • Increase customer trust and satisfaction by providing amazing, personal customer support.
Requirements:
  • Excellent written and verbal communication skills.
  • Ability to logically solve problems.
  • Preferable 1+ years in customer support or service.
  • Effective time management and organizational skills.
What We're Looking For:
  • You have a passion for delivering exceptional customer service and support.
  • You are a team player who is motivated and energized by interacting with and helping others.
  • You are a positive person who brings excitement and joy to the workplace.
  • You are comfortable with a little chaos and uncertainty in your position.

We are a team of women who are empowered by positive change in the world. We strive to create a safe place for women to embrace their wildly beautiful, confident side and offer support on their journey to self-love and appreciation. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service and support, we would love to hear from you.



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