Nurse Manager, Ambulatory Care

3 weeks ago

SaintAubinsurGaillon, Normandie, United States Duke Health Full time
About Duke Health

Duke Health is a leading healthcare organization committed to providing exceptional patient care and advancing health through innovative research and education.

Job Summary

We are seeking a skilled Nurse Manager to lead our Ambulatory Care team at Sage Road Internal Medicine. As a key member of our team, you will be responsible for managing patient care and personnel needs, planning and implementing healthcare services, and collaborating with nursing colleagues to promote optimal utilization of resources.

Key Responsibilities
  • Manage and coordinate patient care and personnel needs in a DUHS Clinic
  • Plan, develop, implement, and evaluate ambulatory health care services, programs, and activities
  • Work Performed: Manage multi-specialty nursing services delivered within a specific described herein, patients, staff
  • Perform other related duties incidental to the work resolution.clinic.
  • Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions, and scheduling; and counsel and conduct formal discipline of clinical
  • Collaborate in the development, implementation, and expansion of learning opportunities and skill development for all
  • Analyze, develop, and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum; achieving desired outcomes
  • Promote education for patients, patient families, and the community; participate in direct patient care activities as a targeted strategy for role modeling or information gathering
  • Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources among the various clinics
  • Identify clinical operational needs; manage appropriate level of equipment and supplies and monitors equipment maintenance
  • Assess the environment and make recommendations to ensure optimal patient comfort, safety, and compliance with various regulatory bodies (OSHA, JCAHO, etc.)
  • Collaborate with Health Center Administrator/Nurse Manager in determining the fiscal requirements of the specific clinic; submit budgetary recommendations, including necessary nursing personnel and patient care materials necessary for the provision of care
  • Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening, and conflict development and implementation processes to enhance clinic operations and practices for ongoing quality improvement
  • Develop, document, implement, and monitor written policies and procedures reflective of the ambulatory health care site mission settlement and objectives
  • Manage specific clinic in absence of HealthCare Administrator/Practice Manager; and be available on-call for emergencies involving the facility, staff members
Requirements
  • Clinical Quality Management and Service management skills
  • Orientation, Accountability, Planning, prioritization, and time
  • Problem solving and innovation
  • Initiative financial savvy
  • Active Listening, effective communication; identifying and recruiting top talent
  • Develop and retain talent
  • Showing support-team building, conflict prevention, and management
  • Motivating and influencing managing vision and purpose
  • Working knowledge of regulatory requirements including North Carolina Nurse Practice Act Level Characteristics
Education and Experience

Bachelor's degree in Nursing is required. Master's degree in Nursing strongly preferred. Three years of nursing experience is required.

Certifications and Licenses
  • Must have current or compact RN licensure in the state of North Carolina. BCLS certification required
  • Nurses hired into leadership positions must obtain a leadership certification within three months of hire
  • New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible
Duke Health is an Equal Opportunity Employer

Duke Health is committed to creating a diverse and inclusive work environment that reflects the communities we serve. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.

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