Store Manager in Training Position

2 weeks ago


Saint Cloud, Minnesota, United States Insomnia Cookies Full time
About the Role

We are seeking a highly motivated and experienced Store Manager in Training to join our team at Insomnia Cookies. As a Store Manager in Training, you will be responsible for leading our team of sales associates and customer service representatives to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Lead and manage a team of sales associates and customer service representatives to achieve sales and customer satisfaction goals.
  • Develop and implement sales strategies to drive revenue growth and improve customer engagement.
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner.
  • Manage store operations, including inventory management, scheduling, and employee development.
  • Collaborate with the Store Ops Manager to achieve business objectives and improve store performance.
Requirements
  • At least 1 year of experience in a supervisory role within a retail or restaurant environment.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.


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