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Store Manager in Training Position

2 months ago

Saint Cloud, Minnesota, United States Insomnia Cookies Full time
{"title": "Store Manager in Training Opportunity", "content": "Store Manager in Training Opportunity

At Insomnia Cookies, we are seeking a highly motivated and experienced individual to join our team as a Store Manager in Training. As a key member of our management team, you will be responsible for leading our team of sales associates and delivery drivers to provide exceptional customer service and drive sales growth.

Key Responsibilities:
  • Supervise and train sales associates and delivery drivers to ensure they meet Insomnia Cookies' standards for customer service and sales performance.
  • Lead new hire onboarding and initial training to ensure a smooth transition into the team.
  • Conduct initial interviews for potential new hires in the manager's absence.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards and policies.
  • Upsell and provide exceptional customer service to drive sales growth.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly ' Imagining What's Possible '

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