Senior Technical Assurance Specialist

4 weeks ago


Cleveland, Ohio, United States Sherwin-Williams Full time
Job Description

The Senior Technical Execution Assurance Analyst role is responsible for providing support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility, and usage of data for internal department planning and activities.

Key Responsibilities
  • Provide support for software-as-a-service (SaaS) and enterprise-wide applications by developing and identifying design considerations and business impacts needed for configuration.
  • Ensure accessibility of data for internal department planning and activities.
  • Perform advanced configuration, setup, and updating of applications.
  • Load data into established tables, fields, and system databases.
  • Define governance standards and processes for data input, structures, and storage mechanisms.
  • Build and produce reports that facilitate business management and staff decisions.
  • Set up user access and train users on the applications.
  • Recommend changes in applications development, maintenance, and system standards.
  • Collaborate with cross-functional technical teams within the organization to ensure the integration and interoperability of enterprise-wide systems.
  • Liaise with client stakeholders and external vendors to provide necessary support for enterprise-wide applications.
Requirements
  • Bachelor's degree in Computer Science or Information Technology, or at least 7 years of experience in enterprise-wide software support.
  • Certifications in ITIL, Microsoft, and/or Oracle are preferred.
Preferred Qualifications
  • 4-6 years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies.
  • In-depth knowledge of enterprise-wide applications and software platforms.
  • Experience with software-as-a-service (SaaS) and enterprise-wide systems.
  • Experience in configuring and setting up various enterprise-wide applications.
  • Experience applying security designs and principles to technology-based business solutions.
  • Experience in database management and maintenance.
  • Ability to develop custom queries using query and reporting tools.
  • Knowledge of data management best practices and quality control processes.
  • Excellent analytical and problem-solving skills.
  • Excellent communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors.
Technical Skills
  • System Configuration
  • Software Development Lifecycle (SDLC) Methodology
  • Cloud Technologies & Platforms
  • Data Analysis
  • Data Modeling
  • Data Warehousing & ETL Processes
  • Reporting Tools
  • Systems Security & Access Control


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