Technical Assurance Specialist

4 weeks ago

Cleveland, Ohio, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled Technical Assurance Specialist to join our team at Sherwin-Williams. As a key member of our IT department, you will be responsible for providing support for software-as-a-service (SaaS) and enterprise-wide applications.

Key Responsibilities
  • Develop and identify design considerations and business impacts needed for configuration
  • Ensure accessibility of data for internal department planning and activities
  • Perform advanced configuration, setup, and updating of applications
  • Load data into established tables, fields, and system databases
  • Define governance standards and processes for data input, structures, and storage mechanisms
  • Build and produce reports that facilitate business management and staff decisions
  • Set up user access and train users on the applications
  • Recommend changes in applications development, maintenance, and system standards
  • Collaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems
  • Liaise with client stakeholders and external vendors to provide necessary support for enterprise-wide applications
Requirements
  • Bachelor's degree in Computer Science or Information Technology, or in lieu of a degree, at least 7 years of experience in enterprise-wide software support
  • Certifications in ITIL, Microsoft, and/or Oracle
  • 4-6 years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
  • In-depth knowledge of enterprise-wide applications and software platforms
  • Experience with software-as-a-service (SaaS) and enterprise-wide systems
  • Experience in configuring and setting up various enterprise-wide applications
  • Experience applying security designs and principles to technology-based business solutions
  • Experience in database management and maintenance
  • Ability to develop custom queries using query and reporting tools
  • Knowledge of data management best practices and quality control processes
  • Excellent analytical and problem-solving skills
  • Excellent communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors
What We Offer

We offer a competitive salary and benefits package, including a comprehensive health insurance plan, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.

Please note that this position is not eligible for sponsorship for work authorization now or in the future, including conversion to H-1B visa. This position is eligible to work in the office three days a week and has the option to work remotely two days a week.

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