Restaurant Operations Manager

4 weeks ago


Longview, Texas, United States Long John Silvers Full time
Assistant Restaurant General Manager

Key Responsibilities:

The Assistant Restaurant General Manager plays a crucial role in ensuring the smooth operation of our restaurant in the absence of the Restaurant General Manager. This includes maintaining compliance with company standards, delivering exceptional guest experiences, and driving profitability.

Key Accountabilities:

  • Address and resolve guest inquiries and concerns in a timely and professional manner.
  • Take ownership of positive engagement with guests, ensuring a welcoming and comfortable environment.
  • Collaborate with the Restaurant General Manager to recruit, develop, and motivate team members, as well as manage work schedules.
  • Maintain a safe and clean work environment, ensuring equipment is in good working condition.
  • Ensure proper storage, handling, and preparation of ingredients and menu items, with a focus on food safety.
  • Manage administrative responsibilities, including administrative tasks and reporting.

Requirements:

  • An associate's degree or equivalent; or related work experience.
  • Ability to read and interpret documents, such as safety rules, operating instructions, and procedure manuals.

Physical Demands/Working Conditions:

While performing the duties of this role, the employee is regularly required to stand and walk, talk and hear to communicate with employees, and taste/smell. The employee is frequently required to handle, feel, and reach with hands and arms. The employee is occasionally required to sit, climb, or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.

The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.



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