Restaurant Operations Manager
3 weeks ago
**About the Role**
As a Shift Leader at Arby's - Longview (Mccann Rd), you will play a crucial part in ensuring the smooth operation of our restaurant. You will work closely with the General and Assistant Manager to maintain high standards of customer service and team performance.
**Key Responsibilities**
- Support the management team in maintaining a positive and productive work environment
- Assist with training and development of team members
- Provide exceptional customer service and resolve any issues that may arise
- Contribute to the achievement of sales and customer satisfaction targets
**Requirements**
- Minimum of 6 months' experience in the Quick Service Restaurant (QSR) industry
- High School Diploma or GED, preferred
- Familiarity with a POS system and ServSafe certification, preferred
- Strong knowledge of team leadership and positive conflict resolution
- Exceptional written and verbal communication skills
- Able to withstand comfortably the physical demands of a restaurant environment
**About Us**
Arby's - Longview (Mccann Rd) is part of Sun Holdings, a premier provider of management services to franchise ownership teams across popular U.S. restaurant brands. We are committed to providing a positive and supportive work environment for our team members.
**Equal Opportunities Employer**
Sun Holdings is an Equal Opportunity Employer. All hiring decisions will be made by the management of this location.
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