Healthcare Consultant
3 weeks ago
Job Title: Healthcare Consultant
Company: ClareMedica Health Partners LLC
Job Type: Full-time
Location: Remote (with frequent travel)
Job Summary:
We are seeking a highly motivated and experienced Healthcare Consultant to join our team at ClareMedica Health Partners LLC. As a Healthcare Consultant, you will be responsible for communicating and educating about our service offerings, generating sales leads and memberships by cultivating valuable relationships with senior citizens, strategic local community partners and senior-focused businesses.
Key Responsibilities:
- Meet with seniors and businesses at their place of choice to share our high-touch care model.
- Strategize, coordinate, and execute events within the community to educate our Medicare Advantage eligible patients and their caretakers.
- Foster relationships with health plan agents, independent insurance agents, social workers, case workers, senior housing managers, senior centers, local government and stakeholders in the community to educate about why ClareMedica Care Centers should be a top provider choice for senior healthcare.
- Partner with community officials, businesses and senior outreach programs to mature proposals that will get out the word about ClareMedica and its unique offerings.
- Responsible for event planning in direct collaboration with sales leadership to always represent our model in the community.
- Invites insurance agents and/or brokers to community events to promote timely patient access.
- Maintains up-to-date information in designated customer relationship management (CRM) tool.
- Utilizes CRM tool to document interactions with potential new patients and ensures effective management of leads.
- Provides monthly activities calendar reflecting community access points and new tabletop venues and distributes accordingly to partners, insurance agents, via approved channels.
- Creates detailed plans and initiatives for penetration in target markets.
- Engages inactive members via outreach with sales tools and marketing campaigns.
- Develops all distribution channels to support new patient enrollment growth.
- Uses all sales tools and creates new ones as needed to ensure productive collection of required data.
- Works closely with leadership to improve effectiveness of engagements with distributors, vendors, and community partners.
- Builds solid relationships with brokers/insurance agents/case workers/third party vendors associated with seniors.
- Works closely with center leadership to address and resolve any patient experience complaints and/or issues.
Requirements:
- Bachelor's degree in marketing, Business Administration or a related field or additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
- Working with seniors is a plus, as is a general understanding of Medicare Advantage and/or senior-focused healthcare.
- A valid Class C or D or State equivalent driver's license, issued by the State of current employment required.
- Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
- Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers (ability to enroll patients without being perceived as pushy).
- Spoken and written fluency in English.
- Bilingual is a plus.
Work Environment:
Frequent travel is required, often up to several hours of driving per day. Ability to travel to, attend, and conduct sales presentations. Manual dexterity is required to use desktop computers and peripherals.
Reasonable Accommodations:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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