Medical Support Specialist

4 days ago

Gainesville, Florida, United States Biolife Plasma Services Full time
About BioLife Plasma Services

We are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and well-being of our donors.

Job Description

The Medical Support Specialist plays a critical role in ensuring the safety and well-being of our donors. This position is responsible for determining donor eligibility, managing donor adverse events, and reviewing laboratory test results. The Medical Support Specialist works under the direct supervision of the Center Manager and under the supervision of the Center Physician for medical issues.

Key Responsibilities
  • Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
  • Evaluate and manage donor reaction(s) that occur at the facility, following applicable SOPs.
  • Manage donor deferral, reviewing test results and notifying donors of unsuitable test results per applicable SOPs.
  • Initiate and investigate Post Donation Information (PDI).
  • Refer to the Center Physician or Medical Affairs when in need of providing unacceptable findings to donors, problem-solving, or guidance concerning medical or technical issues.
  • Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.
Additional Responsibilities
  • Assist the EHS program as required per SOPs or as requested by the EHS Manager.
  • Conduct pre-placement evaluation of new hires, including assessment of medical history questionnaire.
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
  • Maintain applicable employee medical records.
  • Member of EHS site committee and assist in training of employees, as required.
  • Manage employee incidents and determine whether further evaluation is required by occupational health/ER.
  • Administer first aid to employees as needed.
  • Act as Pandemic Coordinator when authorized by EHS.
Requirements
  • Graduate of a recognized educational program.
  • Minimum of two years in a clinical or hospital setting preferred.
Benefits

We offer a comprehensive benefits program, including medical, dental, vision insurance, a 401(k) plan, and company match. We also offer short-term and long-term disability coverage, basic life insurance, and a tuition reimbursement program.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a diverse and inclusive workplace and are proud to be an equal opportunity employer.

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