Experienced Medical Insurance Account Manager

2 days ago


Minneapolis, Minnesota, United States National Insurance Services Full time
Job Overview

We are seeking an experienced medical insurance account manager to join our team at National Insurance Services. As a key member of our FBC Client Management department, you will be responsible for delivering high-quality and timely service to medical clients in our Minnesota region.

Key Responsibilities:

  • Provide face-to-face customer service to medical clients
  • Attend employee meetings as requested
  • Implement and maintain the FBC service model
  • Attend (and at times, lead) insurance committee meetings, if applicable
  • Implement benefit enhancements (Grand Rounds, Regenix, etc.), if applicable
  • Work with group/claimants to help resolve claim issues/questions with the carrier
  • Field policy-related questions from group/employees. If needed, follow up with carrier/Consultant/Zywave to answer
  • FBC - Full Benefit Consulting

Requirements:

  • Bachelor's degree or equivalent experience in the group insurance industry
  • One year of experience in a customer service environment or any combination of education and/or experience, which would provide an equivalent background
  • Experience in servicing group medical insurance plans
  • Ability to travel 70% of the time and accommodation of overnight stays multiple times per month

About National Insurance Services:

Please visit our website to learn more about our company and our values.

National Insurance Services: http://www.nisbenefits.com/



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