Store Operations Manager
3 weeks ago
Job Description:
As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.
Key Responsibilities:
- Opens and closes the store, including start-ups of required systems
- Manages cash handling, including cash drops to the safe and providing change to cash registers
- Maintains a clean and organized store environment, including the floor and stock room
- Assists with customer service, including greeting customers and resolving issues
- Models and delivers a distinctive and delightful customer experience
- Engages customers and patients by offering assistance with products and services
- Resolves customer issues and answers questions to ensure a positive customer experience
- Assists with and coaches other team members to work with warehouse and vendor ordering process
- Registers all related sales on assigned cash register, including records of scanning errors and price verifications
- Assists manager or assistant store manager in reviewing order exceptions and reverse logistics
- Maintains accurate inventory counts and ensures proper signage is displayed at the store
- Assists with bookkeeping activities, including cash report and cash counts
- Ensures compliance with state and local laws regarding regulated products
- Responsible for bag checks of team members before leaving the store
- Complies with all company policies and procedures
Requirements:
- One year of prior leadership, supervisory, or retail key holder work experience
- Must be fluent in reading, writing, and speaking English
Preferred Qualifications:
- Prefer the knowledge of store inventory control
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