Operations Manager

4 days ago


Auburn, Washington, United States Urban Self Storage, Inc. Full time
Urban Self Storage, Inc. Store Manager Position

Overview:

The ideal candidate will possess strong leadership skills and the ability to manage day-to-day operations of a self storage facility efficiently.

Salary: $20-$22 Per Hour, Generous monthly commissions, Additional bonus opportunities

About the Job:

This is an exciting opportunity for a driven leader to excel in a rewarding management role with exceptional benefits and growth opportunities at Urban Self Storage, Inc.

  • Main Responsibilities: Manage day-to-day operations of a self storage facility, Ensure the property is clean, safe & well-maintained, Organizing & delegating tasks to team members, Working with vendors to meet deadlines & complete repairs and/or improvements, Build relationships within local apartment communities and businesses to drive referral program, Handle customer accounts including delinquency actions, Tour storage spaces and assist customers throughout the rental process, Timely email & phone correspondence , Manage daily deposits & cash counts, including petty cash, Identify areas of improvement & propose effective solutions, Collaborate as a team player with a positive attitude, Provide excellent customer service during every customer interaction, Manage assigned KPIs to meet budget requirements, occupancy & rental goals

Requirements:

The successful candidate must have a Positive energy with a customer focused attitude & approach, Strong attention to detail & problem-solving skills, Excellent communication & teamwork abilities, Ability to work weekends and/or holidays, Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store), Possessing a personal vehicle and valid driver's license, Management history, Great listening skills & ability to take direction, Accomplish action items & goals set by team leaders

Benefits:

We offer industry leading medical, dental & vision benefits, Employer provided HRA, Paid sick leave & vacation, Independent work environment , Mileage reimbursement , Education & training programs, Opportunities for growth & development, Employer paid life insurance policy, Branded apparel, Supportive work environment, Employer provided storage space



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