Donation Attendant
4 weeks ago
Job Summary:
The Donation Attendant - Revenue Generation Specialist will play a critical role in the success of our store by ensuring the efficient and cost-effective operation of our daily mission-integrated store operations.
This position is responsible for accepting merchandise donations from donors, providing excellent customer service, and assisting in the processing of donated goods.
The ideal candidate will have a strong ability to work in a team-oriented, fast-paced environment and possess excellent communication skills.
Key Responsibilities:
- Provide excellent customer service by greeting donors and customers and providing assistance with basic questions.
- Sort donations according to company guidelines.
- Ability to meet production standards for stemming, hanging, pricing, sorting, stocking, and pulling.
- Ability to work quickly to ensure that all production standards, guidelines, and deadlines are met.
- Ensure the proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures.
Requirements:
- High school diploma or equivalent preferred.
- Ability to read, write, and communicate in English.
- Must be able to pass skills and knowledge assessment testing.
- Pass drug test and criminal background check.
Physical Requirements:
The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.
Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push, and pull.
The employee must be able to lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds.
Working environment is indoors with occasional exposure to outside temperatures, and will work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold.
The noise level in the work environment is moderate.
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