Donation Attendant

At Evansville Goodwill Industries, Inc., we are seeking a highly motivated and detail-oriented Donation Attendant to join our team. As a key member of our Donated Goods Retail Operations team, you will play a vital role in ensuring the efficient and cost-effective operation of our store.

Mission Contribution: The successful candidate will be responsible for accepting merchandise donations from donors, providing excellent customer service, and assisting in the processing of donated goods. This includes sorting donations according to company guidelines, maintaining accurate records, and issuing donation receipts to donors.

Essential Functions:

• Provide exceptional customer service by greeting donors and customers, and assisting with basic questions.
• Meet production standards for stemming, hanging, pricing, sorting, stocking, and pulling.
• Sort donations according to company guidelines.
• Perform basic calculations to track donations, count production, and price donated goods within Goodwill guidelines.
• Ensure the proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures.

Duties and Responsibilities:

• Load and sort materials in the store according to Goodwill policy and procedures.
• Maintain accurate records of donations and issue donation receipts to donors.
• Provide a cheerful and pleasant disposition when serving customers/donors.
• Perform necessary janitorial work as assigned.
• Ability to multi-task, make quick decisions, and work in a team-oriented, fast-paced environment.
• Assist in the training of team members.
• Must have punctual and dependable attendance.
• Conduct self in a safe manner; keep processing area neat, clean, and maintain good housekeeping standards.
• Assist with location security.
• Assist in keeping production supply available.
• Responsible for performing assigned duties and responsibilities within the framework of our Guiding Principles.
• Ability to work a flexible schedule, including nights and weekends.
• Perform other duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent preferred.
• Ability to read, write, and communicate in English.
• Must be able to pass skills and knowledge assessment testing.
• Pass drug test and criminal background check.

Physical Requirements/Work Environment:

The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.

Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push, and pull. The employee must be able to lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds.

Working environment is indoors with occasional exposure to outside temperatures and will work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold. The noise level in the work environment is moderate.