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Patient Service Representative

2 months ago

Sevierville, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

Covenant Health (Tennessee) is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional administrative support to our patients and healthcare team.

Key Responsibilities
  • Maintain accurate and up-to-date patient records, including demographic and medical information.
  • Schedule patient appointments and procedures, ensuring timely and efficient use of provider time.
  • Process patient registration, including verifying insurance coverage and obtaining necessary authorizations.
  • Respond to patient inquiries and concerns in a professional and courteous manner.
  • Collaborate with healthcare team members to ensure seamless patient care.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • One year of customer-facing experience in a medical or administrative setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
About Covenant Health (Tennessee)

Covenant Health (Tennessee) is a leading healthcare provider in East Tennessee, dedicated to delivering high-quality patient care and exceptional service. Our team of healthcare professionals is committed to making a positive impact in our community.