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Operations Supervisor Trainee

2 months ago

Clinton, North Carolina, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly motivated and detail-oriented Shift Supervisor Trainee to join our team. As a Shift Supervisor Trainee, you will be responsible for assisting store management in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities
  • Assist store management in supervising the store's crew through assigning, directing, and following up on all activities.
  • Effectively communicate information to and from store management and crews.
  • Assist customers with their questions, problems, and complaints.
  • Promote CVS customer service culture by greeting, offering help, and thanking customers.
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Requirements
  • Deductive reasoning ability, analytical skills, and computer skills.
  • Advanced communication skills.
  • Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed.
Preferred Qualifications
  • Experience in retail.
Education

High School diploma or equivalent preferred but not required.

Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. Eligible employees may also participate in the Company's well-being programs, education assistance, and free development courses.