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Orthodontic Appliance Coordinator

3 weeks ago

Suffolk, Virginia, United States Specialty Appliances Inc Full time
Customer Service Representative Opportunity
We are seeking a friendly and customer-focused individual to join our shipping team at Specialty Appliances Inc. As a key member of our customer service team, you will provide exceptional support to our customers via phone and email, ensuring their needs are met promptly and professionally. If you have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service, we encourage you to apply.

Responsibilities:
  • Answer phone calls and respond to customer inquiries in a professional and courteous manner.
  • Assist customers with orders, shipping, and other related issues.
Requirements:
  • Ability to read, write, speak, and understand English fluently.
  • Excellent communication and interpersonal skills.
  • Proficient computer skills and ability to learn new software quickly.
  • Ability to work well under pressure and meet deadlines.
Benefits:
  • Starting salary of $15 per hour, negotiable based on experience.
  • Medical, dental, and vision insurance (after 90 days).
  • Short-term and long-term disability insurance, AD&D, and life insurance policies (after 90 days).
  • Paid vacation time (after one year) and nine paid company holidays (after 90 days).
  • Bonus plan and 401(k) with company match.