Portfolio Property Supervisor

4 days ago


Happy Valley, Oregon, United States Pedcor Management Corporation Full time

About the Role

We are seeking a seasoned Portfolio Property Supervisor to oversee our multifamily residential communities. As a key member of our management team, you will be responsible for ensuring the effective operation and management of our properties.

Key Responsibilities

  • Conduct thorough inspections of common areas and buildings to ensure they meet industry standards for appearance, cleanliness, and maintenance.
  • Supervise site staff in their duties, including leasing, resident relations, and maintenance activities.
  • Oversee the applicant screening process, ensuring compliance with company policies and procedures.
  • Manage the processing of applications, maintaining accurate records and ensuring timely turnover of vacant apartments.
  • Earn First Approver Status within one calendar year of hire, authorizing tax credit move-ins and recertifications.
  • Process annual and interim certifications for residents, notifying them of upcoming recertification deadlines.
  • Ensure departing residents are properly moved out, completing all necessary paperwork and collections packets.
  • Maintain positive customer relationships with current and prospective residents, addressing concerns and implementing solutions.
  • Supervise apartment community staff, managing performance, discipline, timekeeping, and payroll.
  • Communicate regularly with the Area Property Manager on vital needs and updates.
  • Enforce lease terms and conditions, Fair Housing laws, and other regulations, ensuring all employees comply.
  • Perform evictions, utility shut-offs, and landlord liens as required for delinquent accounts.
  • Coordinate maintenance arrangements, ensuring relationships with vendors and contractors are maintained.
  • Compile reports, including traffic and availability reports, compliance, file inspection, lease renewal, and delinquency, meeting prescribed deadlines.
  • Oversee resolution of day-to-day resident problems and concerns, communicating important information effectively.
  • Plan events and meetings to foster a sense of community and resident engagement.
  • Review invoices, approve payments, and investigate questionable charges.
  • Inspect units every six months, sending follow-up notices and arranging re-inspections.
  • Document lease violations and follow up with residents.
  • Handle emergency situations, including crime and fire alarms.
  • Stay current on Standard Operating Procedures Manual information to ensure property compliance.
  • Hire, train, motivate, and supervise on-site staff to achieve operational goals.
  • Report liability and property incidents to the Corporate office immediately, completing necessary paperwork.

Requirements

  • A strong understanding of NOI and cash flow, with experience in property financial analysis.
  • Familiarity with Fair Housing laws and practices.
  • Basic understanding of human nature and motivation techniques.
  • Thorough knowledge of apartment rent collection procedures.
  • Excellent mathematical, organizational, and sales skills.
  • Strong oral and written communication skills.
  • Effective leadership abilities.
  • A valid Driver's License and Auto Insurance.
  • Ability to build and maintain relationships with others.
  • Proficient computer skills.

Salary Range:$60,000 - $80,000 per annum


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