Customer Experience Ambassador

4 days ago


Bethlehem, Pennsylvania, United States Grandpa Joe's Candy Shop Full time
Job Overview

We are seeking a skilled and charismatic Customer Experience Ambassador to join our team at Grandpa Joe's Candy Shop. As a key member of our retail staff, you will be responsible for creating memorable experiences for our guests, driving sales, and ensuring exceptional customer satisfaction.

About Us

Grandpa Joe's Candy Shop is a rapidly growing confectionery chain with 18 locations across the United States. We offer competitive compensation, flexible scheduling, and opportunities for bonuses and incentives. Our team is passionate about delivering outstanding customer service, and we are looking for like-minded individuals to join us.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Drive sales by promoting our products, suggesting items, and creating engaging displays.
  • Maintain a clean and organized store environment, adhering to company standards.
  • Collaborate with colleagues to achieve sales targets and improve overall store performance.
Requirements:
  • A minimum of 15-25 hours per week, including weekends, evenings, and holidays.
  • An outgoing personality, with excellent communication and interpersonal skills.
  • The ability to work well under pressure, prioritizing tasks and managing multiple responsibilities.
  • A strong passion for customer service, with a focus on delivering exceptional experiences.
What We Offer:
  • A competitive salary of $12-$15 per hour, depending on experience.
  • A comprehensive benefits package, including earned PTO and sick time, health insurance, and access to training programs.
  • A fun and supportive work environment, with opportunities for growth and professional development.
  • A 10% discount on all merchandise, both in-store and online.


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