Customer Experience Specialist

4 days ago


Bethlehem, Pennsylvania, United States Grandpa Joe's Candy Shop Full time

About Grandpa Joe's Candy Shop

We're a rapidly expanding candy shop with 18 locations across the US, serving over 15,000 independent retailers nationwide. Our team is passionate about delivering exceptional customer experiences.

The Job Summary

This role involves delivering outstanding customer service, ensuring every guest leaves satisfied and eager to return. As a Retail Associate, you'll be responsible for greeting customers with a smile, guiding them through their visit, and maintaining a clean workspace.

Why Grandpa Joe's?

  • Opportunities for advancement: Grow with our expanding business
  • Contribute to innovation: Make a direct impact on our success
  • SUPPORTIVE COLLEAGUES: Collaborative and caring team members
  • Community engagement: Participate in local events and connect with our neighborhood

Benefits Package

  • Competitive salary ($45,000 - $60,000 per year)
  • Flexible scheduling to suit your lifestyle
  • Generous PTO, Sick Time, and team member discounts
  • Ongoing training and professional support

Job Requirements

  • Availability for weekends, evenings, and holidays (15-25 hours/week)
  • Enthusiastic and positive attitude: Enjoy interacting with customers and colleagues
  • Collaborative mindset: Supportive and easy-going in a fast-paced environment
  • Meticulous attention to detail: Maintain a clean and organized workspace
  • Results-driven individual: Motivated to deliver exceptional results


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