Front Desk Service Representative

1 week ago


New Smyrna Beach, Florida, United States Gastro Health Full time

About the Company

Gastro Health is a leading gastroenterology multi-specialty group with over 130+ locations nationwide. We are committed to providing exceptional medical care and healthcare experiences.

Job Description

We are seeking a Front Desk Service Representative to join our team. In this role, you will be responsible for greeting patients in a professional and courteous manner, utilizing practice management systems to create provider records, and verifying registration forms are complete.

Responsibilities:

  • Patient Greeting: Greet patients in a professional and courteous manner.
  • Registration and Verification: Verify patient information, obtain necessary documents, and ensure registration forms are complete and accurate.
  • Practice Management System (PMS) Utilization: Create and manage provider records, scan medical records and documents, and maintain insurance information.
  • Insurance Verification and Billing: Verify insurance benefits and eligibility prior to office visits and procedures, and collect applicable co-payments, coinsurance, deductible, or outstanding balances from patients.

Requirements:

  • Education: High school diploma required; associate's or bachelor's degree preferred.
  • Experience: 2+ years of experience in a medical practice or similar setting.
  • Skill Requirements: Bilingual (Spanish) preferred; eClinicalWorks (eCW) experience desired; ability to travel to different centers.

Benefits and Compensation:

  • Salary Range: Estimated salary: $50,000 - $70,000 per year.
  • Comprehensive Benefits Package: Includes health, dental, and vision insurance, flexible spending accounts, voluntary life insurance, accident and critical illness insurance, and identity theft protection.
  • Career Development Opportunities: Opportunities for advancement and career growth within the company.


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