Guest Experience Associate
1 week ago
Key Responsibilities:
• Provide exceptional customer service and a warm welcome to guests.
• Ensure accurate and efficient check-in and check-out procedures.
• Respond promptly to guest inquiries and resolve any issues or complaints in a professional manner.
• Coordinate with other hotel departments to ensure smooth operations and guest satisfaction.
• Maintain a clean and organized lobby area.
About the Role:
As a Guest Experience Expert at Courtyard by Marriott, you will play a vital role in ensuring the highest level of service and satisfaction for our guests. Your warm smile, exceptional communication skills, and ability to multitask will make you an ideal candidate for this position. If you are passionate about delivering outstanding customer service and working in a dynamic, fast-paced environment, we encourage you to apply.
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