Customer Service Associate
3 weeks ago
Job Description:
We're seeking a highly organized and customer-focused Customer Service Associate to join our team at Yard House. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities:
- Answer phone calls and respond to guest inquiries
- Manage waitlists and seating arrangements effectively
- Upsell menu items and promotions to increase sales
Requirements:
To be successful in this role, you'll need:
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work well under pressure
What We Offer:
We offer a competitive salary range of $12-$15 per hour, plus:
- A comprehensive benefits package
- Ongoing training and development opportunities
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