Customer Service Associate

3 weeks ago


Irvine, California, United States Yard House Full time

Job Description:

We're seeking a highly organized and customer-focused Customer Service Associate to join our team at Yard House. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Answer phone calls and respond to guest inquiries
  • Manage waitlists and seating arrangements effectively
  • Upsell menu items and promotions to increase sales

Requirements:

To be successful in this role, you'll need:

  • Previous experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure

What We Offer:

We offer a competitive salary range of $12-$15 per hour, plus:

  • A comprehensive benefits package
  • Ongoing training and development opportunities


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