Resident Services Ambassador

4 weeks ago


Cleveland, Ohio, United States NRP Group Full time
Resident Services Representative

We are seeking a friendly and approachable Resident Services Representative to join our team at NRP Group. As a key member of our community, you will be responsible for providing exceptional customer service to our residents and ensuring they have a pleasant living experience.

Key Responsibilities:

  • Greets residents and guests with a smile and a warm welcome
  • Assists in maintaining the building lobby and common areas
  • Provides information and resources to residents and guests
  • Responds to resident requests and concerns in a timely and professional manner
  • Works closely with the leasing team to deliver exceptional resident experiences

Requirements:

  • High school diploma required; degree in hospitality management preferred
  • Prior concierge or apartment experience preferred
  • Strong verbal and written communication skills
  • Proficient computer skills, including Microsoft Office Suite

About NRP Group:

NRP Group is a full-service multifamily developer, general contractor, and property manager with a commitment to building quality homes for our residents. We value our employees and offer a competitive benefit package, including commission and bonus opportunities, paid vacation and sick leave, and training and growth opportunities.



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