Automotive Service Director

2 weeks ago


Gillette, Wyoming, United States Stress Free Auto Care Full time
Transformative Leadership Opportunity

Stress-Free Auto Care is revolutionizing the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a rapidly expanding company with a strong mission to make auto care a stress-free, trustworthy experience for everyone.

Job Overview

We're seeking a highly motivated and experienced Automotive Service Director who can lead our team in delivering exceptional service and driving business growth. The ideal candidate will have a strong background in automotive operations, excellent leadership skills, and a customer-centric approach.

Key Responsibilities
  • Oversee daily operations, including scheduling, workflow management, and quality control.
  • Ensure efficient use of resources and high standards of service delivery.
  • Implement and enforce safety protocols and industry regulations.
  • Foster a positive work environment by providing ongoing coaching opportunities.
  • Uphold a customer-centric approach by ensuring prompt and courteous service.
  • Experience addressing customer concerns and complaints through effective communication.
  • Maintain strong relationships with customers to enhance loyalty and satisfaction.
  • Stay updated with industry trends, technological advancements, and market developments.
  • Maintain accurate records of operations, financial transactions, and employee activities.
  • Prepare regular reports for management regarding shop performance and key metrics.
  • Ensure compliance with all legal and regulatory requirements.
Requirements
  • Proven experience as a General Manager or similar role in an auto mechanic shop.
  • Efficient in Digital Visual Inspections and Procedures.
  • Experience with Autoflow or similar platform, preferred but not required.
  • Strong leadership and managerial skills with the ability to motivate a team.
  • Solid understanding of automotive systems, repair techniques, and industry standards.
  • Solid understanding of financial management and budgeting.
  • Ability to multitask, prioritize, and manage time effectively.
  • Degree in Business Administration, Automotive Technology, or similar technical college.
What We Offer
  • Total Compensation Target $195,000+/yr.
  • Base Pay Up to $145,000/yr.
  • Bonus Pay Up to $50K/yr.
  • Up to 6% Gross Profit Sharing Opportunity.

We offer a comprehensive benefits package, including PTO/Sick & (6) Annual Paid Holidays, Medical, Dental & Vision Insurance, 401(k) Matching, Paid Skills Enhancement Training, Employee Discount - Service & Parts, Equipment/Toolbox Relocation Assistance, and Employee Referral Program.


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