Mobile Service Technician

1 month ago


Medford, Massachusetts, United States Sentry Auto Group Full time
Job Overview

As a Mobile Service Technician for Sentry Auto Group, you will have the opportunity to work independently and efficiently in a mobile environment, providing exceptional service to our customers directly at their doorstep.

Key Responsibilities:

  • Travel to customers' locations to perform routine maintenance, inspections, and repairs on Ford and Lincoln vehicles.
  • Diagnose vehicle issues and provide accurate estimates for repairs.
  • Communicate with customers to advise of vehicle issues that will require a trip to the dealership; coordinate with staff back at the store to arrange vehicle pickup when needed.
  • Utilize advanced diagnostic tools and equipment to ensure high-quality service standards.
  • Maintain accurate records of service activities.

Requirements:

  • Experience and training as an automotive technician. Ford and Lincoln expertise is helpful but not required.
  • Valid driver's license and clean driving record.
  • Strong diagnostic and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Ability to work independently and efficiently in a mobile environment.

Benefits:

  • Competitive compensation package with performance-based incentives.
  • Comprehensive training and development opportunities.
  • Company-provided mobile van equipped with necessary tools and equipment.
  • Health, dental, and vision insurance coverage.
  • 401(k) retirement savings plan.
  • Paid time off and holiday pay.
  • Opportunity for career advancement within a reputable automotive company.

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