Bicycle Service Technician
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Utility Player at Trek Bicycle Stores | Florida. As a key member of our sales and service team, you will play a vital role in delivering exceptional customer experiences and driving store success.
Key Responsibilities- Provide comprehensive assistance to customers in servicing their bikes and selecting products or services tailored to their needs.
- Consistently deliver exceptional workmanship and customer service, fostering a positive cycling experience for our customers.
- Assist in maintaining a clean and organized store environment.
- Develop expertise in critical drivers and deliver strategic outcomes.
- Perform mechanical work to the highest quality standards.
- Maintain a properly merchandised and stocked Sales Service Department.
- Align with our company values.
- Be computer literate.
- Be adaptable and flexible with schedule.
- Be a learner and willing to develop new skills.
- Have prior technician or mechanic experience (preferred).
- Participate in outdoor fitness activities (cycling, running, kayaking, hiking).
- Have experience in the bicycle industry or retail.
- Be capable of basic bike builds.
- Have bicycle fitting experience.
- Have prior experience with Ascend (POS) or Microsoft products.
We are a locally owned and family-operated business since 2006, with 16 locations in Southeast and Southwest Florida. Our team of cycling enthusiasts is dedicated to serving all your cycling needs, whether you're new to the sport or a lifelong cyclist.
We've been ranked as one of America's Best Bike Shops eight years running and are a top 10 Trek dealer in North America. Join us as we transform lives one bike at a time and promote health, joy, and community.
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