Technical Problem Solver

23 hours ago


Redmond, Washington, United States Airship Full time

Role Summary

The Law Enforcement Technology Expert will play a critical role in supporting the technical needs of our law enforcement agency clients.

Key Responsibilities

The Law Enforcement Technology Expert will be responsible for:

  • Providing technical assistance to clients via phone, email, or chat
  • Troubleshooting and resolving issues related to software, hardware, and network problems
  • Working closely with the support and sales teams to ensure seamless customer service
  • Learning and utilizing proprietary software to resolve complex issues

Requirements

To be successful in this role, you will need:

  • 1-2 years of experience in customer service or technical support
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of ticketing systems and project management software

Benefits and Salary

Airship AI offers a competitive salary of $65,000 per year, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.

],

  • Redmond, Washington, United States XKL Full time

    About the RoleXKL is a leading provider of optical network transport solutions, innovating and building cutting-edge technology to securely connect networks. We are problem solvers who help customers with their unique needs, prioritizing service alongside designing DWDM hardware and software.Our sales team is growing, and we're seeking a customer-focused...


  • Redmond, Washington, United States Airship Full time

    Salary InformationThe estimated salary range for this position is $55,000 - $70,000 per year, depending on experience.Job ResponsibilitiesThe Technical Problem Solver will be responsible for:Providing technical assistance to clients via phone, email, or chatTroubleshooting and resolving issues related to software, hardware, and network problemsWorking...


  • Redmond, Washington, United States Belcan Full time

    Job Title: Support Engineer IIJob Description:Belcan is seeking an experienced Support Engineer II to join our team. In this role, you will serve as the primary point of contact for customers seeking support on vulnerability remediation. You will analyze vulnerability reports, provide customers with clear steps to remediate identified issues, and...


  • Redmond, Washington, United States Space Exploration Technologies Corp. Full time

    Job Title:Technical Support Associate, BilingualJob Description:At Space Exploration Technologies Corp., we're pushing the boundaries of space exploration and development. As a Technical Support Associate, you'll be part of our Starlink Customer Support team, ensuring our customers have an exceptional experience.Responsibilities:Triage and resolve customer...


  • Redmond, Washington, United States Belcan Full time

    Responsibilities: Design, set up, and maintain test fixtures to verify software on real hardware. Utilize software and scripts for operations to keep things running and highly available. Troubleshoot software and hardware problems with pre-production equipment. Contribute to engineering efforts from design to implementation, solving complex technical...


  • Redmond, Washington, United States SpaceX Full time

    Job Summary:Tech-savvy individuals wanted for a challenging role as a Technical Support Associate. As part of our team, you will be responsible for troubleshooting and resolving complex technical issues for our customers. Your analytical skills and attention to detail will help identify gaps in our support services, enabling us to create effective solutions...


  • Redmond, Washington, United States Essel Full time

    Job OverviewWe are seeking a highly skilled and motivated Field Engineer to join our team at Essel.The ideal candidate will have strong technical expertise in engineering principles and practices, as well as excellent communication and problem-solving skills.This is an excellent opportunity for a professional looking to develop their career in a dynamic and...


  • Redmond, Washington, United States SpaceX Full time

    Explore a rewarding career as a Technical Support Specialist at SpaceX. Located in Redmond, WA, this role offers an exceptional opportunity for those passionate about delivering outstanding customer experiences.About the JobThis technical support position is part of our Starlink team, responsible for ensuring seamless interactions between customers and our...


  • Redmond, Washington, United States Revel Staffing Full time

    Job OverviewWe are seeking a highly skilled Machine Tool Technical Support Specialist to join our Revel Staffing team. This role involves providing post-sales technical support, including installation, troubleshooting, repair, and upgrading of CNC equipment and peripherals.As a key member of our team, you will be responsible for planning and coordinating...


  • Redmond, Washington, United States Scout Exchange Full time

    Job Title: Technical Graphics SpecialistAbout Scout Exchange: We are a leading provider of innovative solutions for the gaming industry. Our team is passionate about creating cutting-edge technologies that push the boundaries of real-time graphics and machine learning.Job Description: As a Technical Graphics Specialist at Scout Exchange, you will play a key...


  • Redmond, Washington, United States Aditi Consulting Full time

    Job Title: Technical Graphics SpecialistEstimated Salary Range: $80,000 - $90,000 per year.About the Role:In this technical graphics specialist position at Aditi Consulting, you will play a key role in integrating advanced graphics technologies into our existing build systems. This involves collaborating closely with cross-functional teams to ensure seamless...


  • Redmond, Washington, United States Amazon Full time

    About the RoleWe're seeking an experienced Senior Technical Program Manager to lead our Kuiper initiative. As part of this role, you'll work closely with cross-functional teams to develop and implement system-level solutions.The ideal candidate will possess a strong understanding of system integration and test principles, as well as experience working on...


  • Redmond, Washington, United States VENDNOVATION LLC Full time

    At Vendnovation LLC, we offer a competitive salary of $60,000 - $80,000 per year for the position of Technical Support Specialist.Job DescriptionVendnovation provides cutting-edge web-based automated dispensing solutions to multiple industries. Our platform connects vending machines and lockers to the cloud, enabling companies to increase operating...


  • Redmond, Washington, United States Georgia IT Inc Full time

    About the PositionGeorgia IT Inc is seeking an experienced Senior Azure Technical Consultant to join our team and provide technical expertise in designing and implementing scalable data solutions in Azure.Key Responsibilities:Develop and maintain in-depth knowledge of Azure data technologies, including data architecture, data engineering, and database...


  • Redmond, Washington, United States VENDNOVATION LLC Full time

    Company OverviewVendnovation LLC is a leading provider of web-based automated dispensing solutions to various industries, offering innovative asset management and inventory control capabilities. Our platform enables seamless connections between vending machines, lockers, and the cloud, increasing operating efficiencies and reducing shrinkage or sales growth...


  • Redmond, Washington, United States Experis Full time

    We are seeking a skilled Arm Windows Technical Solutions Manager to join our team. This role will involve working with leading app developers to understand their needs and provide strategic guidance on building apps for Windows on Arm.As an Arm Windows Technical Solutions Manager, you will be responsible for selling the benefits of building apps for Windows...


  • Redmond, Washington, United States Providence Service Full time

    Job DescriptionAbout the Role:We are seeking a skilled Principal Service Engineer IS to join our team. As a key member of our organization, you will be responsible for designing and implementing complex service architectures that meet compliance and operability standards.You will work closely with engineering, development, QA, and program/project management...


  • Redmond, Washington, United States Lucid Consulting, LLC Full time

    About the JobLucid Consulting, LLC is seeking a highly skilled Technical Systems Engineer to join our team. This role involves performing installation, configuration, and upgrading of servers and related hardware and software in a LAN, WAN, and stand-alone environment.Key Responsibilities:Configure and install equipment to meet business...

  • Technical Specialist

    3 weeks ago


    Redmond, Washington, United States Belcan Full time

    Job Title: Technical Specialist - Optical SystemsAbout Belcan:We are a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.Estimated Salary: $36-$38 per...


  • Redmond, Washington, United States Insight Global Full time

    We are a global leader in workforce solutions, and we're seeking an experienced Technical Program Manager III to drive product development and delivery across our platforms. With a strong focus on innovation and collaboration, this role will lead cross-functional teams through the product authorization cycle, ensuring projects remain on schedule and within...