Customer Support Specialist

5 days ago


Yonkers, New York, United States beBee Professionals Full time $30,000 - $45,000
About beBee Professionals

We are seeking a dedicated Customer Service Representative to join our team in the United States.

Job Overview

This role involves providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat.
  • Resolve customer issues by providing accurate information and solutions.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Update customer records in the system and track interactions.
  • Collaborate with other departments to ensure the best customer experience.
Requirements:
  • A high school diploma or equivalent is required.
  • Prior experience in customer service or a related field is preferred.
  • Excellent communication and problem-solving skills are essential.
  • The ability to multitask and manage time efficiently is necessary.
  • Proficiency with computers and customer service software is required.
Benefits:
  • A competitive salary of around $50,000 per year and performance-based bonuses.
  • Health, dental, and vision insurance coverage.
  • Paid time off and flexible working hours.
  • Opportunities for career growth and development.
  • A supportive and dynamic work environment.


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