Customer Service Liaison Specialist

6 days ago


Yonkers, New York, United States beBee Professionals Full time $30,000 - $45,000
Customer Service Liaison Specialist

We are seeking a highly skilled and dedicated Customer Service Liaison Specialist to join our team at beBee Professionals in Yonkers, United States. In this role, you will provide exceptional support to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat with promptness and professionalism.
  • Resolve customer complaints by providing accurate information and solutions in a timely manner.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Update customer records in the system and track interactions for future reference.
  • Collaborate with other departments to ensure seamless customer experience.
Requirements:
  • A high school diploma or equivalent is required for this position.
  • Previous experience in customer service or a related field is preferred but not mandatory.
  • Excellent communication and problem-solving skills are essential for success in this role.
  • The ability to multitask and manage time efficiently is crucial in this fast-paced environment.
  • Proficiency with computers and customer service software is necessary for the day-to-day tasks.
Benefits:
  • This position comes with a competitive salary of approximately $60,000 per year, along with performance-based bonuses.
  • We offer comprehensive health, dental, and vision insurance coverage to ensure our employees' well-being.
  • Paid time off and flexible working hours are available to maintain a healthy work-life balance.
  • Opportunities for career growth and development are abundant within our dynamic organization.
  • We pride ourselves on creating a supportive and inclusive work environment that fosters creativity and innovation.

If you have a passion for helping others and delivering exceptional customer service, we encourage you to submit your application for the Customer Service Liaison Specialist position.



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