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Logistics Manager

2 months ago

Richmond, Virginia, United States Century Distribution Systems Full time
About Century Distribution Systems

We are a leader in combining advanced technology and supply chain, logistics, freight management, and 3PL services for over 50 years. Our global footprint enables us to work with clients worldwide.

Job Summary

We are seeking an experienced Account Manager to join our Supply Chain and Logistics team. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our customers, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Develop and execute account plans to drive business growth and customer satisfaction
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  • Collaborate with internal stakeholders to identify opportunities for process improvements and implement changes to enhance customer experience
  • Manage and analyze customer data to inform business decisions and drive growth
  • Develop and maintain strong relationships with customers, building trust and credibility through regular communication and follow-up
Requirements
  • Bachelor's degree in Supply Chain, Logistics, or related field
  • 3-5 years of experience in a management capacity in the Supply Chain or Logistics industry
  • Intermediate to advanced technology skills, including Microsoft Office and ability to learn proprietary software platforms
  • B2B customer service experience
  • High-level organizational and time management skills
  • Critical thinking skills, with ability to identify and resolve operational problems
What We Offer
  • Competitive compensation package
  • Excellent benefits package, including medical, dental, vision, 401(k), and more
  • Opportunities for advancement and professional growth
  • Hybrid work schedule with office located in Innsbrook, Glen Allen, Virginia
Work Environment

The work environment is typically low noise, applicable to a business office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Century is committed to the Customs Trade Partnership Against Terrorism (C-TPAT) program and takes all necessary steps to implement and enhance security throughout our global supply chain.