Customer Service Representative
4 weeks ago
At Bank of Luxemburg, we are seeking a part-time Customer Service Associate to join our team at the Howard branch. This role will involve working 15-25 hours per week, including 2-3 Saturday mornings per month.
Key Responsibilities:
As a Customer Service Associate, you will be responsible for:
- Processing teller transactions, including savings, checking, and time deposit transactions.
- Issuing personal money orders and cashiers checks.
- Assisting with the processing of daily Imaging.
- Maintaining branch ATM/ITM machine.
- Performing branch opening and closing duties.
- Providing excellent customer service and ensuring a positive experience for all customers.
Requirements:
To be successful in this role, you will need to have strong people skills, cash handling experience, and the ability to handle multiple tasks. You will also need to be detail-oriented, organized, and able to maintain confidentiality. Additionally, you will need to be able to positively represent the company and embody our mission statement of having a positive impact on people's lives.
Competencies:
This role requires the following competencies:
- Customer focus
- Approachability
- Organizing
- Technical skills
- Trust and respect
- Selling
- Listening
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