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IT Solutions Specialist

2 months ago

Richmond, Virginia, United States Jobot Full time

Join Our Innovative Technology Team


Are you driven by a passion for technology and exceptional customer service? Become a vital part of our team at Jobot, where collaboration and transparency are at the forefront of our mission.

We are seeking a talented IT support technician to deliver outstanding assistance to our clients. If you excel at problem-solving and possess strong communication abilities, we would love to connect with you.

Position Summary:

  • Assess and enhance technology support workflows
  • Provide expert troubleshooting for both hardware and software challenges
  • Offer support for Windows operating systems, Microsoft Office, and various online platforms
  • Oversee network configurations, printers, and Windows Server environments
  • Diagnose basic networking issues and VOIP equipment
  • Aid in the management of mobile devices and MDM solutions
  • Collaborate with teams to tackle intricate issues
  • Maintain an inventory of IT resources and document technology infrastructures
  • Prioritize professional communication with end-users and effective time management
If you are eager to advance your IT career, we encourage you to explore this opportunity.