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Customer Engagement Coordinator

2 months ago

Buford, Georgia, United States British Swim School Full time

Position Overview: Customer Experience Specialist

Location: Buford

Company Overview:

British Swim School is recognized as the premier swim education provider in the nation, committed to fostering water safety and instilling a passion for swimming in individuals of all ages. We are in search of enthusiastic individuals to enhance our esteemed team.

Role Summary:

As a Customer Experience Specialist, your primary focus will be to cultivate a friendly atmosphere for families and nurture positive interactions during their visits.

Key Responsibilities:

  • Greet new families and facilitate the registration process
  • Prepare the poolside area for activities
  • Recognize and celebrate significant milestones while addressing parental inquiries
  • Assist the aquatics team in maintaining a safe environment
  • Conduct water quality and temperature assessments

Qualifications:

  • Friendly and approachable demeanor
  • Capability to uphold safety protocols
  • Strong multitasking abilities
  • Commitment to promoting water safety

Benefits:

  • Flexible work schedules
  • Competitive hourly wage
  • Comprehensive training programs
  • Career advancement opportunities
  • Paid time off and additional benefits
  • Complimentary parking

Compensation: $18.00 per hour

Become a part of our mission to positively impact children's lives through the joy of swimming.

We seek individuals who are aligned with our values and passionate about empowering the community. Whether your role is in the pool or in customer service, you will be an integral part of our organization.

Please note that each franchise location operates independently, and hiring decisions are made by the franchise owners. For employment inquiries, please contact the specific franchise location directly.