Tech Services Specialist II

3 days ago


North Liberty, Iowa, United States Government Employees Insurance Company Full time
Job Title: Tech Services Specialist II

We are seeking a highly skilled and experienced Tech Services Specialist II to join our Technical Field Engineering team. This role is critical in providing on-site technical support and maintenance across our regional offices.

Key Responsibilities:
  • Provide timely and efficient resolution of technical issues in regional offices, including hardware, software, network, AV, and general system problems.
  • Support on-site installations, maintenance, and upgrades of Tech infrastructure and equipment.
  • Proactively monitor and analyze opportunities to improve technical support operations, identifying areas for improvement and supporting the implementation of corrective actions.
Project Management:
  • Hands-on support of technical projects, including office relocations, infrastructure upgrades, and new technology rollouts.
  • Collaborate with other departments and stakeholders to align technical support activities with overall business objectives.
  • Ensure projects are completed on time, within budget, and to the required standards.
Communication and Collaboration:
  • Act as a liaison between regional offices and the larger GEICO Tech organization, partnering with Org Change Management team to ensure clear communication and coordination of tech rollouts and changes.
  • Provide regular updates to management on chronic technical issues, project status, and opportunities to improve the associate tech experience.
Continuous Improvement and Innovation:
  • Stay up-to-date with the latest technology trends and advancements in field engineering.
  • Identify opportunities for process improvements, automation, and the implementation of new technologies to enhance service delivery and associate experience.

Basic Qualifications:

  • Bachelor's degree in Information Technology, Engineering, or a related field or comparable experience.
  • At least 4 years of experience in hands-on technical support or a related discipline.
  • At least 4 years of experience in IT infrastructure, networking, AV, and/or systems support.

Preferred Qualifications:

  • Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  • Project management certification (e.g., PMP) and IT certifications (e.g., CompTIA Network+, Microsoft Certified Systems Engineer) are a plus.

Benefits:

  • Premier Medical, Dental, and Vision Insurance with no waiting period.
  • Paid Vacation, Sick, and Parental Leave.
  • 401(k) Plan.
  • Tuition Reimbursement.
  • Paid Training and Licensures.


  • North Liberty, Iowa, United States Government Employees Insurance Company Full time

    Job Title: Tech Services Specialist IIWe are seeking a highly skilled and experienced Tech Services Specialist II to join our Technical Field Engineering team. This role is critical in providing on-site technical support and maintenance across our regional offices.Key Responsibilities:Provide timely and efficient resolution of technical issues in regional...


  • North Liberty, Iowa, United States Government Employees Insurance Company Full time

    Job Title: Tech Services Specialist IIWe are seeking a highly skilled and experienced Tech Services Specialist II to join our Technical Field Engineering team. This role is critical in providing on-site technical support and maintenance across our regional offices.Key Responsibilities:Ensure timely and efficient resolution of technical issues in regional...


  • North Liberty, Iowa, United States Government Employees Insurance Company Full time

    Job SummaryWe are seeking a highly skilled and experienced Tech Services Specialist to join our Technical Field Engineering team. This role is critical in providing on-site technical support and maintenance across our regional offices. The ideal candidate will have a strong technical background, with a proactive approach to identifying and solving technical...


  • North Liberty, Iowa, United States Revitalize U Spa and Salon Full time

    Job Title: Advanced Stylist Level IIWe are seeking a highly skilled and experienced cosmetologist to join our team at Revitalize U Spa and Salon. As an Advanced Stylist Level II, you will be responsible for providing exceptional hair care services to our clients, utilizing your expertise in various hairstyling techniques and products.Key...


  • North Liberty, Iowa, United States Penske Truck Leasing Full time

    About the JobPenske Truck Leasing is seeking a skilled Diesel Technician/Mechanic II to join our team. As a Technician II, you will be responsible for performing preventative maintenance and repairs on our fleet of vehicles, ensuring they are safe and reliable for our customers.Main Responsibilities:Performing routine maintenance tasks, such as oil changes...


  • North Liberty, Iowa, United States J.B. Hunt Transport Services, Inc. Full time

    Installation Specialist OpportunityAt J.B. Hunt Transport Services, Inc., we offer a dynamic work environment where you can enjoy variety in your daily tasks as an installation specialist. Our dedicated team provides paid training for home deliveries, ensuring you have the skills and knowledge to excel in your role.Average Yearly Gross: $41,000Key...


  • North Liberty, Iowa, United States J.B. Hunt Transport Services, Inc. Full time

    Installation Specialist OpportunityEnjoy variety in your daily work as an installation specialist at J.B. Hunt. As a dedicated professional, you will have the chance to work on a range of tasks, from delivering goods to customers to ensuring timely and efficient installations.Key Responsibilities:Deliver goods to customers in a timely and efficient...


  • North Liberty, Iowa, United States J.B. Hunt Transport Services, Inc. Full time

    J.B. Hunt Transport Services, Inc. is seeking a skilled professional to join their team as an Installation Specialist. As a Straight Truck Driver, you will be responsible for delivering goods to customers across the country. With a focus on customer satisfaction, you will ensure timely and efficient delivery of products. The ideal candidate will have...


  • North Liberty, Iowa, United States J.B. Hunt Transport Services, Inc. Full time

    J.B. Hunt Transport Services, Inc. is seeking a skilled Installation Specialist to join their team. As a Straight Truck Driver, you will enjoy variety in your daily work, delivering goods to customers across the region. With dedicated paid training for home deliveries, you will have the opportunity to develop your skills and build a successful career. Key...


  • North Liberty, Iowa, United States J.B. Hunt Transport Services, Inc. Full time

    J.B. Hunt Transport Services, Inc. is seeking a skilled professional to join their team as an Installation Specialist. As a Straight Truck Driver, you will be responsible for delivering goods to customers across the country. With a focus on customer satisfaction, you will ensure timely and efficient delivery of products. This role offers a unique opportunity...


  • North Liberty, Iowa, United States J.B. Hunt Transport Services, Inc. Full time

    Installation Specialist at J.B. HuntAs an Installation Specialist at J.B. Hunt, you'll enjoy a dynamic work environment with a variety of tasks each day. Our team is dedicated to delivering exceptional results, and we're looking for a skilled professional to join us in North Liberty, IA.Key Responsibilities:Deliver installations with precision and...


  • North Liberty, Iowa, United States Penske Full time

    Job SummaryPenske is seeking a skilled Diesel Technician/Mechanic II to join our team. As a key member of our maintenance team, you will be responsible for performing preventative maintenance and repairs on our fleet of vehicles.Main Responsibilities:Performing routine maintenance tasks, such as oil changes and tire rotationsRepairing and troubleshooting...

  • Diesel Mechanic II

    3 days ago


    North Liberty, Iowa, United States Penske Truck Leasing Full time

    About the JobWe are seeking a skilled Diesel Mechanic II to join our team at Penske Truck Leasing. As a key member of our maintenance team, you will be responsible for performing preventative maintenance and repairs on our fleet of vehicles.Key ResponsibilitiesPerform routine maintenance tasks, including oil changes, tire rotations, and brake pad...


  • North Liberty, Iowa, United States Penske Truck Leasing Full time

    Job OverviewPenske Truck Leasing is seeking a skilled Diesel Technician/Mechanic II to join our team. As a key member of our maintenance team, you will be responsible for performing preventative maintenance and repairs on our fleet of vehicles.Main Responsibilities:Conduct routine maintenance services on truck and trailer equipment with minimal...

  • MAC Specialist I

    2 weeks ago


    North Liberty, Iowa, United States GreenState Credit Union Full time

    Job Title: MAC Specialist I Job Summary: We are seeking a highly skilled MAC Specialist I to join our team at GreenState Credit Union. As a MAC Specialist I, you will be responsible for providing exceptional member service in an incoming and outgoing internet and telephone environment. Key Responsibilities: * Adhere to the Credit Union Service Standards...

  • Security Specialist

    3 days ago


    North Liberty, Iowa, United States Securitas Inc. Full time

    Job Title: Access Control SpecialistAt Securitas Inc., we are seeking a highly skilled Access Control Specialist to join our team. As a key member of our security team, you will be responsible for ensuring the safety and security of our clients' assets and people.Key Responsibilities:Conduct patrols throughout the shift to monitor and respond to security...


  • North Liberty, Iowa, United States Cole's Quality Foods Full time

    Maintenance Technician Job DescriptionJob Summary: We are seeking a skilled Maintenance Technician to join our team at Coles Quality Foods, Inc. in North Liberty, IA. The successful candidate will be responsible for performing maintenance duties to install, troubleshoot, repair, and maintain production and facility equipment.Key Responsibilities:Perform...


  • North Liberty, Iowa, United States Moxie Solar Full time

    About the RoleWe are seeking a highly organized and communicative Customer Care Specialist to join our team at Moxie Solar Inc. in North Liberty, IA. As a key member of our organization, you will play a vital role in ensuring timely results and communication for our customers.Key ResponsibilitiesWorkstream management, problem resolution, and customer...

  • Diesel Technician

    2 weeks ago


    North Liberty, Iowa, United States Penske Truck Leasing Full time

    About the JobPenske Truck Leasing is seeking a skilled Diesel Technician/Mechanic II to join our team. As a Technician II, you will be responsible for performing preventative maintenance and repairs on our fleet of vehicles, ensuring they are safe and reliable for our customers.Key ResponsibilitiesConduct routine maintenance services on truck and trailer...


  • North Liberty, Iowa, United States Sanco Thermo King Full time

    Job SummaryWe are seeking a skilled Diesel Service Technician to join our team at Sanco Thermo King. As a key member of our maintenance team, you will be responsible for troubleshooting, maintaining, and repairing refrigeration units and auxiliary power units.Key Responsibilities:Troubleshoot and repair complex refrigeration systemsDiagnose and repair diesel...