Tech Services Specialist II

1 month ago


North Liberty, Iowa, United States Government Employees Insurance Company Full time
Job Title: Tech Services Specialist II

We are seeking a highly skilled and experienced Tech Services Specialist II to join our Technical Field Engineering team. This role is critical in providing on-site technical support and maintenance across our regional offices.

Key Responsibilities:
  • Provide timely and efficient resolution of technical issues in regional offices, including hardware, software, network, AV, and general system problems.
  • Support on-site installations, maintenance, and upgrades of Tech infrastructure and equipment.
  • Proactively monitor and analyze opportunities to improve technical support operations, identifying areas for improvement and supporting the implementation of corrective actions.
Project Management:
  • Hands-on support of technical projects, including office relocations, infrastructure upgrades, and new technology rollouts.
  • Collaborate with other departments and stakeholders to align technical support activities with overall business objectives.
  • Ensure projects are completed on time, within budget, and to the required standards.
Communication and Collaboration:
  • Act as a liaison between regional offices and the larger GEICO Tech organization, partnering with Org Change Management team to ensure clear communication and coordination of tech rollouts and changes.
  • Provide regular updates to management on chronic technical issues, project status, and opportunities to improve the associate tech experience.
Continuous Improvement and Innovation:
  • Stay up-to-date with the latest technology trends and advancements in field engineering.
  • Identify opportunities for process improvements, automation, and the implementation of new technologies to enhance service delivery and associate experience.

Basic Qualifications:

  • Bachelor's degree in Information Technology, Engineering, or a related field or comparable experience.
  • At least 4 years of experience in hands-on technical support or a related discipline.
  • At least 4 years of experience in IT infrastructure, networking, AV, and/or systems support.

Preferred Qualifications:

  • Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  • Project management certification (e.g., PMP) and IT certifications (e.g., CompTIA Network+, Microsoft Certified Systems Engineer) are a plus.

GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation and sick leave, 401(k) plan, tuition reimbursement, and paid training and licensures.



  • North Liberty, Iowa, United States Government Employees Insurance Company Full time

    Job Title: Tech Services Specialist IIWe are seeking a highly skilled and experienced Tech Services Specialist II to join our Technical Field Engineering team. This role is critical in providing on-site technical support and maintenance across our regional offices.Key Responsibilities:Provide timely and efficient resolution of technical issues in regional...


  • North Liberty, Iowa, United States Government Employees Insurance Company Full time

    Job Title: Tech Services Specialist IIWe are seeking a highly skilled and experienced Tech Services Specialist II to join our Technical Field Engineering team. This role is critical in providing on-site technical support and maintenance across our regional offices.Key Responsibilities:Ensure timely and efficient resolution of technical issues in regional...


  • North Liberty, Iowa, United States Government Employees Insurance Company Full time

    We are seeking a highly skilled and experienced Technical Field Engineer to join our team. This role is pivotal in providing on-site technical support and maintenance across our regional offices. The ideal candidate will have a strong technical background, taking a proactive approach to identifying and solving technical issues. Help drive our insurance...


  • North Liberty, Iowa, United States Penske Truck Leasing Full time

    About the JobPenske Truck Leasing is seeking a skilled Diesel Technician/Mechanic II to join our team. As a Technician II, you will be responsible for performing preventative maintenance and repairs on our fleet of vehicles, ensuring they are safe and reliable for our customers.Main Responsibilities:Performing routine maintenance tasks, such as oil changes...


  • North Liberty, Iowa, United States Penske Full time

    Job SummaryPenske is seeking a skilled Diesel Technician/Mechanic II to join our team. As a key member of our maintenance team, you will be responsible for performing preventative maintenance and repairs on our fleet of vehicles.Main Responsibilities:Performing routine maintenance tasks, such as oil changes and tire rotationsRepairing and troubleshooting...

  • Diesel Mechanic II

    4 weeks ago


    North Liberty, Iowa, United States Penske Truck Leasing Full time

    About the JobWe are seeking a skilled Diesel Mechanic II to join our team at Penske Truck Leasing. As a key member of our maintenance team, you will be responsible for performing preventative maintenance and repairs on our fleet of vehicles.Key ResponsibilitiesPerform routine maintenance tasks, including oil changes, tire rotations, and brake pad...


  • North Liberty, Iowa, United States Penske Full time

    Job Summary:As a Diesel Technician/Mechanic II at Penske, you will play a crucial role in maintaining and repairing our fleet of vehicles. This is a challenging and rewarding position that requires a strong understanding of vehicle maintenance and repair. If you have a passion for working with your hands and are looking for a career that offers stability and...


  • North Liberty, Iowa, United States J.B. Hunt Transport Services, Inc. Full time

    Installation Specialist OpportunityAt J.B. Hunt, we offer a unique chance to work as an installation specialist on our straight truck fleet. This role involves delivering and installing equipment, providing a sense of variety and challenge in your daily work.Key Benefits:Average yearly gross $41,000$1500 Transition Assistance...


  • North Liberty, Iowa, United States Sanco Thermo King Full time

    Job SummaryWe are seeking a skilled Diesel Service Technician to join our team at Sanco Thermo King. As a key member of our maintenance team, you will be responsible for troubleshooting, maintaining, and repairing refrigeration units and auxiliary power units.Key Responsibilities:Troubleshoot and repair complex refrigeration systemsDiagnose and repair diesel...

  • Diesel Mechanic

    4 weeks ago


    North Liberty, Iowa, United States Penske Truck Leasing Full time

    Job SummaryPenske Truck Leasing is seeking a skilled Diesel Technician/Mechanic II to join our team. As a Technician II, you will be responsible for performing preventative maintenance and repairs on a variety of vehicles, including trucks and trailers.Main Responsibilities:Ensuring vehicles are maintained and safe for our customersPerforming preventive...

  • IT Support Specialist

    2 weeks ago


    North Liberty, Iowa, United States GreenState Credit Union Full time

    {"Job Title: IT Help Desk LeadJob SummaryThe IT Help Desk Lead is a critical member of the IT Service Delivery team, responsible for providing exceptional technical support to staff. The ideal candidate will have a strong technical background, excellent troubleshooting skills, and the ability to work effectively in a fast-paced environment.Key...

  • Logistics Specialist

    3 weeks ago


    North Liberty, Iowa, United States JobGet Staffing Full time

    Job Description for Delivery Drivers at JobGet StaffingJobGet Staffing is seeking qualified individuals to fill Delivery Driver positions. As a key member of our team, you will be responsible for delivering products to customers in a timely and professional manner.Key Responsibilities:Taking and fulfilling customer ordersOperating a vehicle safely and...


  • North Liberty, Iowa, United States Grand Rail Development Full time

    Job SummaryGrand Rail Development is seeking a detail-oriented and organized full-time Office Assistant to support our administrative team. The ideal candidate will be responsible for managing daily office tasks, ensuring smooth operations, and providing excellent support both internally and to our subcontractors/vendors and customers. This role requires...


  • North Liberty, Iowa, United States Walmart Full time

    Job OverviewThis role focuses on ensuring the safety and security of our associates, customers, and merchandise. As an Asset Protection Associate, you will investigate, think critically, and work to solve complex problems.ResponsibilitiesInvestigate and resolve security incidentsDevelop and implement security protocolsCollaborate with colleagues to maintain...


  • North Liberty, Iowa, United States Mosquito Hunters Full time

    Mosquito Hunters Technician Job DescriptionMosquito Hunters Technicians are trained experts who apply mosquito control products to our clients' landscaping, participate in marketing initiatives, and provide a remarkable client experience. They travel to each client's home or business, survey each property, treat standing water with larvicide, and perform a...


  • North Liberty, Iowa, United States Lake Isabella Precision Tax Full time

    Job Summary: We are seeking a skilled Tax Preparer to join our team at Lake Isabella Precision Tax. As a Tax Preparer, you will be responsible for preparing tax returns for individuals and small businesses.Key Responsibilities:Prepare tax returns for individuals and small businessesTake an online course to become a Certified Tax PreparerWork with private and...


  • North English, Iowa, United States Kroger Full time

    Job Title: Store Pricing Integrity SpecialistMaintain the accuracy of pricing documentation in our stores. Demonstrate our company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Responsibilities:Maintain store UPC files, ensuring accurate pricing information.Verify and test all vendors' products.Ensure weekly ad items are...


  • North English, Iowa, United States Kroger Full time

    Pricing Integrity Specialist Job DescriptionMaintain the accuracy of pricing documentation in our stores. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.ResponsibilitiesMaintain store UPC File (price change, deletion, new items)Check in and test scan all vendorsMaintain weekly ad item in scanning...


  • West Liberty, Iowa, United States Sevita Full time

    Job Title: CaregiverSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life.About the Role:As a Caregiver, you will play a crucial role in supporting individuals with brain, spinal cord, and medically complex injuries, illnesses, and other challenges. You will...


  • North English, Iowa, United States Kroger Full time

    Job SummaryMaintain accurate pricing documentation in our stores. Demonstrate respect, honesty, integrity, diversity, inclusion, and safety in all interactions.Key ResponsibilitiesMaintain store UPC file, ensuring accuracy in price changes, deletions, and new items.Check in and test scan all vendors to ensure accurate pricing.Maintain weekly ad item in...