Service Lead Specialist

5 days ago


Clarksville, Ohio, United States Archrock Full time
About the Role

We are seeking an experienced Service Lead Specialist to join our team at Archrock. As a key member of our field operations team, you will be responsible for overseeing the activities of assigned technicians and ensuring the delivery of high-quality services to our customers.

Key Responsibilities
  • Lead and manage a team of technicians to deliver exceptional service quality and meet customer expectations
  • Assist the Service Manager with scheduling and executing maintenance and troubleshooting work
  • Provide input on hire, fire, and job changes, as well as performance reviews and discipline
  • Develop and implement training programs to improve technician skills and productivity

In this role, you will have the opportunity to work closely with internal and external stakeholders, including customers, vendors, and colleagues. You will also be responsible for modeling all health, safety, and environmental procedures, and using computer skills, including vendor-specific programs, to complete tasks efficiently.

Requirements
  • High school diploma or equivalent preferred
  • Valid driver's license and a good driving record
  • At least 8 years of experience in field service or a related field
  • Large and small horsepower (HP) experience preferred

The estimated salary for this role is $80,000 - $110,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, quarterly bonuses, and tuition reimbursement up to $5,250.



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